Mass
About
Unified operations software, tailored to your team.
Architected, connected and managed for you in Airtable.
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How our multi-talented team keeps yours moving:
💡 Workshops - Gather key team to plan big-picture work and crack tough problems.
🧑💻 Airtable Development - Deliver projects, features and audits in Airtable and other low-code tools.
🏗️ Architecture - Design how everything fits together across software and departments.
↪️ Data migration - Move large sets of data into Airtable.
🔌 Integrations - Push and pull data between services using APIs or event-driven architecture.
👷♀️ Co-building with citizen builders – Supporting your team members to develop their own tools, prototype new workflows, then promote them to production.
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Managed Services
🎟️ Ticketing - Centralise your team’s requests into one backlog – approve and track resolutions.
📃 Documentation - Manage technical documentation and user guides and videos.
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10 years+ of design & product leadership
Your team will rely on the software we develop together every day. It needs to be not only technically robust behind the scenes but also designed to deliver a front-end experience that people will love.
Our roots are in digital product and user experience design, providing us with exceptional design thinking talent and pragmatic problem solving abilities.
Your senior stakeholders will love working with our solutions architects and Airtable engineers.
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“Our investment in low-code software completely changed the way we measured performance as a business.”
Daniel Gent, CEO at Lighthouse
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"Our new budgeting tool is literally saving our teams lives from our old hellish spreadsheet workflow."
Mollie Gallington, Senior Content Director at Not Actual Size
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“Mass quickly understood the brief and were able to understand the business problems driving our needs.”
Siobhan Johnson, Managing Director at Not Actual Size
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More 5 ⭐️⭐️⭐️⭐️⭐️ reviews on Clutch.co (https://clutch.co/profile/mass-0)
Reviews
5.0
30 reviews
Includes reviews collected via Airtable partner program. Shown with their source; only reviews checked by PartnerHire carry the verified mark.
- Jun 2026
Attentive to Our Needs and Requirements Understands our needs and requirements very well!
Jess Payne · Not Actual SizeCollected via Airtable partner program
- Jun 2026
Outstanding Leadership and Seamless Project Collaboration We’re very satisfied with the progress and collaboration so far. Communication has been clear and prompt throughout, and any issues that arise are resolved quickly and efficiently. Russell has been leading our project and has been a pleasure to work with, he quickly understands our business needs, provides helpful guidance, and has supported us throughout the process, ensuring the project continues to move ahead smoothly.
Yashna Burrun · Traffic Label LimitedCollected via Airtable partner program
- Jun 2026
Outstanding Expertise and Proactive Problem Solving This supplier demonstrated exceptional skill across all areas of engagement. Their approach was thorough and methodical, with a consistent ability to respond quickly while maintaining quality. They offered multiple solution pathways for each challenge, providing clear guidance to help us reach the most appropriate outcome for our needs. Technical competence was high - particularly in coding and build - and their UX capabilities added genuine value to the work. An outstanding partner.
Jason Anderson · Avantgarde GroupCollected via Airtable partner program
- May 2026
Transformative Support Enhances Operations and Planning While we already had previous experience with Airtable, Russ’s support has helped take us to another level. He understands both the technical side and the real operational needs behind the system, and has been practical, responsive, and very supportive throughout the project. The solutions delivered have made a real difference to how we manage our day-to-day operations, while also giving us much better visibility and control for future planning and growth.
Tibor Kiser-Paradi · White Label CocktailsCollected via Airtable partner program
- Jan 2026
Mass has continuelly provided exceptional service and professionalism developing a very complex management system.
Judd Dunagan · Bright VesselCollected via Airtable partner program
- Jan 2026
Russ and his team at Mass were fabulous to work with from start to finish It was clear on day one that they were committed to truly understanding our needs and working within our budget. Communication was ongoing throughout the project and we were able to quickly work through any snags during routine touchpoint calls. The end result exceeded our expectations—the Airtable solution they built integrated flawlessly into our systems (specifically BigCommerce), allowing us to streamline our tech stack and significantly improve our workflow efficiency. Beyond the technical implementation, they took time to chat with us anytime we had questions to ensure we felt confident using the system independently. I'd highly recommend Mass for any organization looking for thoughtful, professional Airtable consulting.
Jaycee Dempsey · BroadcatCollected via Airtable partner program
- Jan 2026
Mass continue to be a pleasure to work with They quickly understood the challenges of our business and worked closely with us to develop systems to best serve our teams. I highly recommend Mass as an Airtable Partner and look forward to further developing our platform with their help in the coming months.
Phil Blackwell · Traffic Label LimitedCollected via Airtable partner program
- Jan 2026
Overall we are very satisfied
Kerry Henry · Not Actual SizeCollected via Airtable partner program
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